Evidence-informed strategies for improving primary health care

The Improvement Strategies are an interactive knowledge management tool. Each strategy guides users through the selection of evidence-informed improvement options based on the country’s current primary health care capacities. The strategies can be used with the PHC Vital Signs Profile to identify gaps in a country’s PHC system and select relevant opportunities for improvement. Each Improvement Strategies module below addresses a different topic relevant to strong primary health care systems and includes an evidence review, case studies, key questions, and infographics to help users identify appropriate strategies. Users can also submit their own experiences, resources, and best practices to facilitate peer-to-peer learning.

Find Improvement Strategies for:

Population Health Management

Effective primary health care systems integrate active outreach and engagement with their empaneled populations in care delivery. 

Facility Organization and Management

Effectively run facilities should include multidisciplinary teams, routine collection and use of information systems, and the capabilities of managers to oversee, support, and enforce processes. 


Primary heath care services should be financially and geographically accessible at convenient times and with minimal waiting times. 

Availability of Effective Primary Health Care Services Under final review

Availability of effective PHC services includes the presence of competent, motivated providers at a health facility or in a community when patients seek care.

Featured case studies:

Population Health Management Ghana

The Community Health Planning and Strategy (CHPS) program began as a pilot in 1994 and has since been scaled across Ghana, increasing access to community-based primary health care services.

Facility Organization and Management Ethiopia

Ethiopia has implemented a series of reforms over the last several decades intended to improve service delivery and specifically improve care through stronger hospital management practices.

Access Mongolia

The Health Sector Development Program started in 1997 has supported various geographic and financial reforms that have worked to improve access to quality primary health care in both rural and urban areas.

Other PHC improvement resources: