Effective primary health care systems integrate active outreach and engagement with their empaneled populations in care delivery.
Effectively run facilities should include multidisciplinary teams, routine collection and use of information systems, and the capabilities of managers to oversee, support, and enforce processes.
Primary heath care services should be financially and geographically accessible at convenient times and with minimal waiting times.
Availability of effective PHC services includes the presence of competent, motivated providers at a health facility or in a community when patients seek care.
High-quality primary health care systems consistently deliver services that are trusted and valued by the people they serve and improve health outcomes for all. This module focuses on what systems, policies, and infrastructure should be in place to ensure the delivery of high-quality primary health care services.